Real letter to customer service manager at Kata Bags (manfrotto)

Hi Eti

It’s been a while since we spoke. I just have to share a testimonial for why I buy and Love Kata bags. I still have my 3 in 1 30. Today I was unloading my gear from my trunk and got side tracked. I pulled the bag out and sat it on the ground, leaning against my bumper. I pulled out the lighting stuff and brought it in the house and went inside (Oh no, he forgot the camera bag). Yup, I left it behind the car. I got in the car a little while later and left. When I backed down the driveway I pushed the bag down the driveway. Luckily, it got stuck under the car and I didn’t run it over. I pushed it about 30 feet, in to the street and drove away. Luckily my neighbor found it and put it by my front door. You could imagine how horrified I was when I drove down the street and saw the bag leaning against my front door. I knew instantly what had happened. Well, all the gear inside was unharmed. I tried everything immediately and it worked. The bag was dirty and had 1 scuff mark (a little bigger than a thumbnail). You guys make one hard core product!! Need product testers? I’m your guy (if I run anything else over, maybe I’ll do it without my gear in it)

Thank you thank you thank you for making an awesome product.

Neil